Shipping + Returns
Ready to ship and in stock items usually ship within 3-5 business days. Custom made to order items take 2 weeks to produce, and 3-5 to ship. If you need something faster, please contact info@thevacantseat and we'll do our best to accommodate.
DOMESTIC SHIPPING
USPS First-Class is calculated based on weight at checkout. The Vacant Seat is not responsible for lost or stolen items that are marked as delivered.
Prices do not include sales tax. Taxes where applicable will be automatically calculated at checkout.
INTERNATIONAL SHIPPING
Available international shipping options are calculated at checkout. The Vacant Seat is not responsible for any customs fees and taxes charged during transportation nor responsible for lost or stolen items that are marked as delivered.
RETURNS
DOMESTIC SHIPPING
USPS First-Class is calculated based on weight at checkout. The Vacant Seat is not responsible for lost or stolen items that are marked as delivered.
Prices do not include sales tax. Taxes where applicable will be automatically calculated at checkout.
INTERNATIONAL SHIPPING
Available international shipping options are calculated at checkout. The Vacant Seat is not responsible for any customs fees and taxes charged during transportation nor responsible for lost or stolen items that are marked as delivered.
RETURNS
If you are unhappy with your order, please contact info@thevacantseat, subject 'Return' within 7 days of receiving your order. Orders must be returned within 14 days of the received date. Buyers are responsible for return shipping. Once your order is received and inspected, refunds will be processed within 5 business days less the original shipping cost.
QUESTIONS?
If you have any questions or issues, shoot us an email at info@thevacantseat.com. We do complimentary resizing and repairs on jewelry, and can make custom pieces!